Returns & Exchanges

Returns are accepted within 14 days of delivery and exchanges up to 30 days. Items must be in their original condition, unworn, and with all tags attached.

Register a return:

EU orders - Return Portal

Non EU orders - email us at customer@fairly-normal.com with your order number.

Please check your country's return handling fees - these will be deducted from the refund amount:

Exchange Fees:

All exchanges are free.

Return Fees:

Portugal: Free
Spain: €5
European Union: €10
United Kingdom: £20

North America: $25
Rest of the World: €30

Please note that returns may take up to 10 business days to be processed. Once your return has been received and approved, the refund will typically appear in your account within 5 business days, depending on your card provider.

All sale/off-season sales are final and cannot be returned

R.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pm

R.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pmR.São Paulo 102 → everyday: 12pm to 8pm. Praça do Principe Real 26 → Mon. to Fri. 12am to 8pm; Sat. to Sun. 11am to 7pm